Shipping Policy

1. Processing Time:

  • Orders are typically processed within 1-3 business days of receiving payment and confirmation.
  • Please note that processing times may be extended during peak seasons or sales.

2. Shipping Methods:

  • We offer a variety of shipping options at checkout.
  • Available shipping methods and estimated delivery times will be displayed during the checkout process.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the destination.
  • Free shipping may be available for orders over a certain amount. Check our website or contact customer support for details.

4. Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your order using the provided tracking number on our website or the courier’s tracking portal.

5. International Shipping:

  • We offer international shipping to many countries. International shipping costs and delivery times vary by destination.
  • Customers are responsible for any customs duties or taxes imposed by their country.

6. Delays and Issues:

  • While we make every effort to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, such as customs processing, weather, or carrier issues.

7. Undeliverable or Returned Packages:

  • In the event that a package is undeliverable due to an incorrect address provided by the customer, refusal of delivery, or failure to pick up from a carrier facility, the customer is responsible for any return shipping costs.
  • We will make reasonable attempts to contact customers for alternative shipping arrangements.

8. Shipping Address:

  • Customers are responsible for providing accurate and complete shipping addresses. Please double-check your information during checkout.

9. Shipping Restrictions:

  • Some products may have shipping restrictions based on destination, size, or weight. Please review product details for any applicable restrictions.

10. Contact Information:

If you have any questions or concerns about your order’s shipping, please contact our customer support team at [email protected].

Noorlia Binti Yahya is committed to providing a smooth and reliable shipping experience for our customers. Thank you for choosing us for your men’s jacket needs!